Terms of service

Terms of Service

Effective Date: July 24, 2026

Welcome to City Park General Trading. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.


1. General

City Park General Trading provides retail and wholesale sales of electronics, home appliances, smart home products, and related accessories.

We reserve the right to update, modify, or discontinue any part of our website, products, or services at any time without prior notice.


2. Eligibility

By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.


3. Product Information

We make every effort to ensure that product descriptions, specifications, images, and pricing are accurate.

However:

  • Product images are for illustration purposes only.
  • Colors may vary depending on your display.
  • Specifications may change without prior notice.
  • Availability is subject to stock.

We reserve the right to correct any errors or inaccuracies at any time.


4. Pricing & Payments

All prices displayed on our website are subject to change without notice.

We accept secure payment methods available during checkout.

Orders will only be processed after successful payment authorization.


5. Orders

We reserve the right to:

  • Accept or decline any order.
  • Limit quantities purchased.
  • Cancel orders due to pricing errors, stock availability, suspected fraud, or other unforeseen circumstances.

If your order is cancelled after payment, any eligible refund will be processed to your original payment method.


6. Shipping & Delivery

Estimated delivery times are provided for convenience and may vary depending on location, product availability, courier services, and external factors.

City Park General Trading is not responsible for delays caused by shipping carriers, customs, weather conditions, or other events beyond our control.


7. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Please review that policy before requesting a return or exchange.


8. Warranty

Many products are covered by the manufacturer's warranty.

Warranty coverage varies depending on the brand and product.

The warranty does not cover:

  • Accidental damage
  • Improper installation
  • Misuse or negligence
  • Unauthorized repairs
  • Normal wear and tear

Please retain your purchase invoice for all warranty claims.


9. User Responsibilities

By using this website, you agree not to:

  • Violate any applicable laws or regulations.
  • Submit false or misleading information.
  • Attempt unauthorized access to our systems.
  • Distribute malware or harmful software.
  • Use the website for fraudulent or unlawful activities.

10. Intellectual Property

All website content, including text, graphics, logos, product descriptions, images, icons, and design elements, is the property of City Park General Trading or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, or distributed without prior written permission.


11. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.


12. Limitation of Liability

To the maximum extent permitted by applicable law, City Park General Trading shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.


13. Third-Party Links

Our website may contain links to third-party websites for your convenience.

We are not responsible for the content, policies, or practices of those external websites.


14. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws applicable in the country where City Park General Trading operates.


15. Changes to These Terms

We may revise these Terms of Service from time to time.

Any updates will become effective immediately upon publication on this page.

Continued use of our website constitutes acceptance of the revised Terms.


16. Contact Us

If you have any questions regarding these Terms of Service, please contact our customer support team.

We are committed to providing prompt assistance and ensuring a transparent shopping experience.


Thank You

Thank you for choosing City Park General Trading.

We appreciate your trust and remain committed to delivering quality products, reliable service, and an exceptional shopping experience.